Frequently Asked Questions

We currently ship within the United States to addresses supported at checkout. International shipping is not available.

Orders are processed and prepared for shipment within 3–5 business days after payment is confirmed. Business days are Monday–Friday, excluding holidays. Carrier delivery time is additional. A faster shipping option does not shorten processing time.

Available shipping options, charges, and delivery estimates are shown at checkout. Delivery estimates begin after shipment and can vary by location and carrier conditions.

When your order ships, a shipping confirmation is sent to the contact information provided at checkout. Tracking is included when available. Allow time for the carrier to scan your package.

Contact EHB as soon as possible with your order number. Address corrections and cancellations may not be possible once fulfillment begins or the order ships.

Contact EHB with your order number and a description of the issue. For damaged, defective, or incorrect items, contact us promptly, preferably within 7 days of delivery, and email clear photos of the product and packaging to info@embracingherbeauty.com. Keep the item and packaging while we review it.

Cosmetic products are final sale for change of mind, shade preference, or opened or used items. Assistance remains available for damaged, defective, or incorrect products and where required by law. Read the Return and Refund Policy for details.

Use our appointment scheduler to view available appointments. If your desired service is not listed, send an inquiry so Sharday can help arrange it. An inquiry alone does not reserve a time.

Standard appointments are Monday–Saturday, subject to availability. Sunday makeup appointments carry a $50 surcharge: Soft Glam is $145 and Bold Glam is $150 before travel.

Yes, mobile services are available by arrangement. Outside Tyler, a travel fee applies to every service, starting at $50 per visit. The quote reflects distance, driving time, equipment, parking, and tolls. Multiple clients at one location may share a travel fee.

Mobile visits have a $100 service minimum, excluding travel. Equipment-based facials and body treatments require a suitable location and setup. Contact EHB to confirm the services available for your visit.

Each service's estimated duration is listed in our detailed service menu. For example, Soft Glam and the Signature Facial are each 60 minutes. Travel and any setup requirements are confirmed separately.

Review the terms provided in your booking confirmation and contact EHB promptly with your appointment details. A requested change is confirmed only when EHB agrees to it; sending an inquiry does not change a booking.

Send Sharday your beauty goal, occasion, or skincare concern through the inquiry form. Treatment suitability is assessed before service, and some services require a prior patch test.

Standard gatherings welcome 5–10 guests. Five or six guests are $300; seven are $345; eight are $390; nine are $435; ten are $450. Each booked guest receives two full-size EHB lipsticks and guided shade discovery, with an optional I AM affirmation activity. Travel and applicable tax are additional. More than ten guests requires a custom quote.

EHB must confirm your date, venue, and travel quote before you pay the $135 deposit. The deposit applies toward your event total. Your confirmed date and paid deposit reserve the event. See the Signature Lip Bar page to inquire.

The remaining balance and final guest count are due 7 calendar days before the event. For bookings accepted within 7 days, the balance is due when confirmed. Cancellation and date-transfer terms are explained in the Host and Guest Guide; review it before reserving.